Effective Date: 18 May 2023

This Privacy Policy describes how TaxiCab Mauritius Ltd. (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website [www.taxicabmauritius.com] (the “Site”) or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect certain personally identifiable information, such as your name, email address, phone number, and location, when you voluntarily provide it to us while using our Site or services.

1.2 Usage Information: When you access our Site, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring/exit pages, and date/time stamps. We use this information to analyze trends, administer the Site, track users’ movements, and gather demographic information for aggregate use.

2. Use of Information

2.1 Provision of Services: We may use the personal information we collect to provide our services to you, including processing your bookings, contacting you for confirmation and updates, and improving our services.

2.2 Communication: We may use your contact information to communicate with you about our services, respond to your inquiries, and provide customer support. We may also send you promotional emails and updates about our products and services, but you can opt-out of receiving these communications at any time.

2.3 Analytics and Improvements: We may use the information collected through cookies and similar technologies to analyze trends, administer the Site, track users’ movements, and gather demographic information for aggregate use. This helps us improve the functionality and performance of our Site and services.

2.4 Third-Party Advertising: We may use third-party advertising companies, such as Google Ads, to display ads when you visit our Site. These companies may collect certain information about your visits to this and other websites in order to provide targeted advertisements about goods and services that may be of interest to you. These companies may use cookies and other tracking technologies to collect this information. We do not have access to or control over the cookies that may be used by third-party advertisers. You can opt-out of personalized advertising by visiting the Ads Preferences Manager on Google’s website.

2.5 Legal Compliance: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as that of our users or others.

3. Sharing of Information

We may share your personal information with the following entities for the purposes described in this Privacy Policy:

3.1 Service Providers: We may engage third-party service providers to assist us in operating our business and providing our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your personal information, please contact us using the information provided below.

6. Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights may include:

6.1 Access and Rectification: You have the right to access and update your personal information held by us. You may also request corrections to any inaccuracies in your personal information.

6.2 Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format and to transmit it to another controller.

6.3 Erasure: You have the right to request the erasure of your personal information in certain circumstances.

6.4 Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information in certain circumstances.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites or services. We encourage you to read the privacy policies of those third parties.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information and terminate the child’s account.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site or services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at: TaxiCab Mauritius Ltd. Address: Level 2, Hennessy Tower, Pope Hennessy Street, Port Louis, Mauritius Email: info@taxicabmauritius.com Phone: +230 212 5478 Thank you for trusting TaxiCab Mauritius Ltd. We are committed to safeguarding your privacy and protecting your personal information.